Top 10 Tips for Hosts
Be as clear as possible in describing your site (access, size etc.) and use as many photos as you can. Highlight key attributes such as closeness to water ways or transport.
Nominate the access you are willing to provide (full, chaperoned, 9-5 etc.) – this is an important factor for many renters.
Review the price benchmarks and set rates accordingly.
Be clear on what your storage space “rules” are from the start to avoid awkward conversations down the track.
Respond (within 24 hours) to rental requests by SMS or phone.
Arrange site visit (if required) and keep storage area clean and tidy for move in.
Upload your photo and provide details which give renters confidence in the transaction.
Complete your transaction via our payments platform only. It costs you nothing, and all transactions completed via our site are covered by our insurance and property guarantees, and are protected by the terms and conditions of use. We cannot guarantee any rental payments completed outside our gateway.
After your first transaction, leave a referral for the renter and our site. Your referral helps build trust in you, other renters and our marketplace.
Be patient! Building a marketplace takes time, and the average time to match a renter is between 30-45 days
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