Top 10 Tips for Renters
Read ad descriptions carefully and ensure the site meets your size and access requirements.
Itemise your goods, take pictures where appropriate and complete the online inventory list of items you intend to store. You must complete the inventory list to be covered by the Spacer Property and Goods Guarantee.
Build trust with your host by letting them see what you are leaving in storage.
Ensure your goods are well packed and protected – Whilst you can check with your host that the space in adequate for your storage requirements, simple steps can add that extra piece of mind , use sturdy cartons and seal well, add mould protecting bags available from most hardware stores as needed.
Be respectful of your storage space, you should leave it as you found it. Be careful when moving things in or out not to damage walls, floors etc.
Be respectful of your Host, allow reasonable time to reply to enquiries, give reasonable notice for move-ins. On move in day be: Efficient, Tidy & Thoughtful
Notify your Host in advance if you are sending others on your behalf to collect goods.
Good communication is the key to a good Renter/Host relationship. Respond promptly, keep to arranged appointments or notify with plenty of warning of any change.
Complete your transaction via our payments platform only. All transactions completed via our site are covered by our insurance and property guarantees, and are protected by the terms and conditions of use. We cannot guarantee your goods in any other instance.
Even if you can’t find what you are looking for today, log your request on Spacer Butler, with size, date and storage item requirements. We will register your need and let you know the second an appropriate site becomes available. Keep all your details up to date including phone number, account details etc. so you are easily contactable.
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