Money Back Guarantee

Rent with peace of mind, with our
Money Back Guarantee

Money Back Guarantee

​As a valued Spacer customer, you will automatically benefit from our money back guarantee.

If you make a booking through our site or mobile, we guarantee that you will always be reimbursed in full if:

  • You raise the issue with us within 24 hours of the booking beginning, and

  • Your parking spot is unavailable at the date and time of your agreement, or

  • The parking spot address or description is significantly incorrect, or

  • Your vehicle does not fit.

How to report an issue

  • Contact us as soon as possible via phone, email or our enquiry form.

  • Explain the issue in as much detail as possible e.g. inaccurate description, the space was too small.

  • Provide any photographic evidence, receipts or statutory declarations to assist the investigation.

  • Depending on the situation and timing of the issue, we will confirm whether you are eligible for a refund or not.

Please note:

Alternative parking costs, parking tickets, towing charges and other fines are not included as part of this guarantee
The cost of alternative or replacement transport is not included in this guarantee.

Rachel, Boston
Rachel, Boston
Rachel, Boston

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Benefits of booking with Spacer?

Spacer is the easiest way to save money on monthly parking.

Save money
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We’ve got monthly parking spots country-wide

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